Frequently Asked Questions
#1 Pioneer Self-Storage & Relocation Provider in Al Quoz, Dubai Since 2001
Knowledge Base & Common Queries
Everything you need to know about our rates, climate-controlled units, facility access, and moving services in Dubai.
1. Where is your facility located and what are your operating hours?
We are located at Warehouse No. 13, 18th Street, Al Quoz Industrial Area 1, Dubai. Our office and facility are open Monday through Saturday from 08:00 AM to 6:00 PM (closed Sundays). Feel free to visit us or contact our team via phone or WhatsApp.
2. How much does renting a self-storage unit cost?
Our monthly rates begin transparently from AED 250/month for standard 40 sq ft walk-in units. Final quotes depend on your required unit size, rental duration, climate control specifications, and optional packing or moving assistance.
3. What sizes of storage units are available?
We offer over 400 private, climate-controlled units ranging from 40 sq ft up to 300+ sq ft. Whether you need personal storage, space for furniture, or commercial inventory storage, we can help you find the perfect size.
4. Are your storage units climate-controlled and clean?
Yes, 100% of our units are fully air-conditioned and climate-controlled to protect heat-sensitive items, delicate furniture, electronics, and personal effects from Dubai’s heat, dust, and humidity. Our premises are regularly maintained for cleanliness.
5. Do you offer combined packing, pickup, and moving services?
Yes! We provide complete end-to-end relocation solutions. Our team offers professional packing materials (boxes, bubble wrap), dismantling, doorstep pickup, transport, and unpacking across Dubai and all UAE emirates.
6. How secure is the storage facility?
Security is our top priority. Our warehouse features 24/7 CCTV video monitoring, personal padlock systems, authorized access controls, and police-monitored intrusion alarms so your belongings remain completely secure.
7. Do I need to sign a long-term commitment?
Not at all. We offer flexible, month-to-month short-term rentals with no long-term contracts required. For customers needing long-term storage, we also provide extended rental options with special discounted terms.
8. What payment methods do you accept?
We accept payments via Cash, Credit Card, and Bank Transfer for your convenience.
9. Can businesses store commercial inventory and documents with you?
Yes! In addition to household storage, we provide secure commercial storage solutions for office furniture, confidential document archiving, and scalable inventory storage for retail and e-commerce stock.
Have More Questions or Ready to Reserve Your Unit?
Our friendly team is always here to make your storage and moving experience effortless!